For urgent requests (need within 24 hours), we often provide qualified candidates within 4-6 hours of your call. For standard requests (need within 1 week), we typically match candidates within 24-48 hours. Timeline depends on role specialty, shift requirements, and current candidate availability.
We need:
- Facility name, type, and location
- Role and specialty needed
- Shift details (dates, times, duration)
- Required certifications or experience
- Start date and urgency level
- Contact information for follow-up
No. We offer flexible arrangements from single-shift coverage to long-term partnerships. Many facilities start with per diem placements and expand to contract or ongoing arrangements as the relationship develops.
Every professional undergoes:
- Primary source license verification with state boards
- Certification validation (BLS, ACLS, specialty certs)
- National background check and OIG exclusion screening
- Minimum three professional reference checks
- Skills and competency assessment
- Ongoing credential monitoring
Contact your account manager or our 24/7 support line immediately. We address quality concerns seriously and will:
- Work with you to understand the issue
- Provide a replacement if the issue is substantive
- Use feedback to improve future matches
- Document concerns for continuous improvement
For longer-term placements (4+ weeks), interviews can be arranged if desired. For short-term or emergency coverage, we provide detailed candidate profiles with credentials, experience, and references for your review and approval before placement.
Rates vary by role, specialty, experience, shift type (day/night/weekend), and urgency. We provide custom quotes based on your specific needs.